Contact Us
Travel Insurance Sales and Enquiries
If you would like a quote or have any questions about travel insurance for pre-existing medical conditions or you are a traveller over 65 who requires travel insurance, our team of experienced travel insurance consultants are on hand to help you.
Travel insurance Claims
Each insurer on our panel will have a different claims process and telephone numbers. If you need to make a claim on a travel insurance policy purchased from us, please refer to your policy wording for the details on how to do this.
All the travel insurance providers we work with include full details of what you should do in the event of a claim and full contact details in their policy wording.
Obtaining emergency medical assistance whilst you are away
All the travel insurance providers we use provide 24-hour emergency medical assistance. You will find full emergency contact details on your policy schedule and in your travel insurance policy wording. We recommend you take your policy schedule with you when you travel, so you have these details at hand if you need them. You can login to your account here.
47 Palace Road
Bromley
Kent
BR1 3JU
0344 247 4749
How can you make a complaint?
We recognise the importance of service and set ourselves high standards. Should there be an occasion when we do not meet your expectations, we are committed to dealing with any complaint in a thorough and professional manner, in accordance with the rules set out by the Financial Conduct Authority.
You can make a complaint by contacting us by any of the following means:
In writing addressed to Paul Farrant, Managing Director, JD Travel Insurance Consultants, 47 Palace Road, Bromley BR1 3JU
By telephone on 020 8464 6636
By email to paulfarrant@gillnoble.co.uk